Your patients book on WhatsApp. Your clinic runs on Modial Health.
Appointments, patient records, prescriptions, lab, billing, claims and payroll in one place. The WhatsApp assistant answers patients and books them straight into the doctor's diary.
- Set up within 24 hours
- Works offline
- No app for patients
Rudo M.
Patient on WhatsApp
Used by doctors, clinics and hospitals, including
- Dr F.G. Mhlanga
- Dr Eden Mutumhe
- Westgate Medical Hospital
Bookings come in while your reception is busy, or closed
Patients already use WhatsApp. The assistant replies to them on your clinic's number and fills the diary, so your staff spend less time on the phone.
- 1
A patient messages your clinic
They write on WhatsApp the way they already talk to everyone else. No app to download, no form to fill in.
- 2
The assistant checks the diary
It looks at the doctor's real appointment book and offers the next free times.
- 3
The patient confirms
Nothing is booked until the patient replies yes. They get a booking reference straight away.
- 4
The booking is in Appointments
Reception sees it with everyone else. Every conversation is saved, and staff can call the patient from it.
When something sounds urgent, the assistant tells the patient who to call and to go to the nearest emergency department if it gets worse before their appointment.
See the assistant in a demoBuilt for how clinics really work
Keeps working when the internet goes down
Modial Health is offline-first. Keep seeing patients, writing notes and billing through network and power cuts. Your work syncs when you're back online.
Your records are backed up
Patient records and accounts are backed up, so a broken or stolen computer doesn't mean lost files.
Running within 24 hours
Message us today and your clinic can be set up and using Modial Health within 24 hours.
Everything the practice runs on, in one system
From the first message to the paid claim. No separate booking tool, billing spreadsheet or payroll package.
Clinic
Appointments
Diaries for each doctor, with bookings from the front desk and from WhatsApp.
WhatsApp
An assistant that answers patients and books them in, and hands over to staff when needed.
Patients
One record for each patient, with their visits and history.
Encounters
Notes for every consultation.
Prescriptions
Write prescriptions from the consultation.
Laboratory
Lab requests and results, kept with the patient.
Money
Billing
Bill each visit.
Claims
Prepare and track claims to medical aids.
Payments
Record what patients and medical aids pay.
Debtors
See who owes the practice, and for how long.
Cash & Bank
Keep track of cash and bank accounts.
Purchases
Record what the practice buys from suppliers.
Payroll
Pay your staff.
Reports
See how the practice is doing.
Messages
Communications
Send messages to your patients.
Questions clinics ask us
How much does it cost?
Pricing depends on the size of your practice. Message us on WhatsApp and we will send you a quote.
How long does it take to get started?
Your clinic can be set up and using Modial Health within 24 hours.
What happens when the internet or power goes off?
Modial Health is offline-first, so your team keeps working. Everything syncs when you're back online.
Is our data backed up?
Yes. Patient records and accounts are backed up, so losing a computer doesn't mean losing your data.
Do patients need to download an app?
No. Patients book by sending a WhatsApp message to your clinic, like they would to anyone else.
Can we use it outside Zimbabwe?
Yes. Modial Health is for clinics in Zimbabwe and beyond. Tell us where you are and we'll talk you through it.
See it working for your clinic
Message us on WhatsApp at +263 77 266 0055 to arrange a demo. We'll show you the system and answer your questions about setting it up for your practice.
Book a demo on WhatsApp